We write to let you know how pleased we were with your service at the Christchurch Airport Branch. This is a long due letter but we feel it’s better late than never.

We were very happy when eventually our driver’s licence arrived, we called your city branch that we are going to pick up the car and that was around 4pm. We did not know that the office closed at 5pm. Again all hell broke loose, we were thinking that our last hope is the airport branch but there again we found out that the airport branch also closed at 5pm. We still do not want to give up hope and tried calling a few more times to the airport branch hoping somebody is around and will pick up the phone eventually. Luck is with us and finally, Paul picked up the phone, we told him what happened and he told us that he will try and see if he can get the city branch guy to go back to the office to hand us the car but unfortunately, he couldn’t. He was so nice and helpful and volunteered to bring the car to us in the city and we will drive him back to the airport to do the documentation and to collect his car. Words cannot describe how happy we were, if not for him, we will not be able to go to the mountains. With good weather we really had an enjoyable and memorable holiday. We told our friends what an adventure it turned out to be, everybody had a good laugh. For sure, we will never forget Paul and Roadtrip, we will not hesitate to recommend to our friends your company.

Once again, a big THANK YOU to Paul and Roadtrip.
Cheers!!
Tian Hai, Marie & Daniel.

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